Customer Service

Shipping Rates

NOTE : Shipping service charges are NON-REFUNDABLE.

Standard shipping
• UPS Ground - All Domestic Orders - $7.50 flat-rate. Free for orders over $100.00 (3-5 business days)
• Priority Mail - Limited Domestic Orders - $7.50 flat-rate. Free for orders over $100.00. Recommended for US Addresses not serviced by UPS: PO Boxes, AK, HI, APO, VI, Guam, Puerto Rico, US Territories. (3-5 days)
• Air Mail - Worldwide - Standard Rate: $12.00 ( + $3.25 per additional pound ) (7-14+ days)
• Air Mail - Canada only - Standard Rate: $8.00 ( + $1.55 per additional pound ) (6-10+ days)
  
  Note: International service (Service to addresses OUTSIDE of the USA) is subject to delay for Customs inspection & local tarrifs, taxes, or duty. Please consult your local postal service / Customs agency for further details on applicable tarrifs, taxes, or duty.


Special handling: by request only - additional fees will apply. Order must be received by 1:00pm EST to ensure same-day shipping.
• UPS 3rd Day Air - Starting at $14.50 ( + $2.00 per additional pound )
• UPS 2nd Day Air - Starting at $17.50 ( + $3.00 per additional pound )
• UPS Next Day Air Saver (by end-of-day) - Starting at $29.00 ( + $4.00 per additional pound )
• UPS Next Day Air (by 10:30 am) - By special request ONLY. Additional fee applies.
• Premium Express Services - Express service can be tailored to your needs! Additional fees will apply - call for details.
  NOTE: Our carriers of choice are UPS and DHL. We do not ship via FedEx.
  
• Do you want to place your Express Order after our cut off time? Give us a call! We may still be able to have your order shipped. (Unfortunately, we can not ship any express items after 5:00pm. After-cutoff service subject to availability.)
• Express services availabile Monday-Friday. The day you place your order or the day your order is shipped does not count towards delivery timeframe. Next-day orders shipped on Friday will be delivered on the next business day. Next Day orders placed on weekends (Saturday/Sunday) will be delivered on Tuesday. Saturday delivery is available for an additional fee (service area restrictions will apply.)