Customer Service
Information Security Policies |
Al Hannah operates securely by the Payment Card Industry Data Security Standard (PCI-DSS). Our in-house security practices & policies meet or exceed our applicable security policy class. All information you provide to Al Hannah is treated with extreme care, and one of the highest levels of data security available today.
Unlike other companies, Al Hannah does not outsource or offshore any of your personal data, or any data handling procedures. All processing and handling of your personal information must adhere to our strict in-house security & privacy policies. By keeping our data close, we elimintate many layers of risk involved with the handling of your personal information.
Third Party Verification
Our business identity and security has been third-party verified. This process is in addtion to our internal securty and required security practice. Because we are third party verified, you can be ensured that our security policy is up to industry standard. This also ensures our customers that our statements in regard to our security policies are true and authentic. You can click our verification logo to check our security compliance & third-party verification status at any time.
Electronic Data Security
Our site supports SSL 3.0 (AES256/DES/RSA) Data Security, which is the highest security level supported by web browsers. We also adhere to the PCI-DSS standard, which ensures that our system will ensure sure your personal information is transmitted securely to us. We also have Professional Corporate-grade security monitoring done regularly on our equipment & network. Your data is extremely safe when sent to Al Hannah. Our systems, online and offline, are all professionally monitored 24/7/365 to ensure a constant level high data security.
Data Security Monitoring
Due to the nature of our website, we are required to adhere to strict security standards. In order to uphold our security standards, we must monitor all information provided to our systems at all times. Data sent or provided to our systems is subject to monitoring, recording, logging, and analysis ad detailed within this document. By connecting to our system, you agree to allow alhannah.com to record, log, or monitor your connection to this computer system per our posted policies. Data collected may include: received data packets, login attempts, e-mails, form submissions, connection attempts, non-personal routing information (IP Addresses), and any other information transmitted to our server via network connection.
Physical Data Security
Part of the PCI-DSS standard is physical data security. All of our systems and documents are secured from unauthorized viewing and access. We have a strict data control, retention, and destruction policy - so you can rest assured NONE of your personal information will end up in the hands of ANY unauthorized parties, or removed from our premises and control for any reason. In our industry, our security standards are second to none.
Al Hannah does not outsource any data handling procedures. All processing and handling of your personal information must adhere to our strict in-house security & privacy policies.
If you have any questions about our privacy/security policies, feel free to e-mail us .
For additional information on the Payment Card Industry Data Security Standard, please visit https://www.pcisecuritystandards.org/.
Security Resources for Home Users
Data Security is a serious issue, and should concern anyone connected to the Internet. If you are concerned about security or have any questions about how to further secure your computer so you may order online, we may be able to assist. Our IT Security staff has a variety of free security tools and information to offer home users. These tools are free of charge, and easy to obtain. Please e-mail or call us for further information.
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